Experience level: Associate (5 years required) Education level: All education levels Function: Technician & Mechanic Industry: Staffing and Recruiting Positions Available: 3 Locations: Alpharetta, GA • Dickinson, TX • McHenry, IL Relocation: Not Available Visa Sponsorship: Not Available
Summary
The purpose of the Service Technician is to perform repair, calibration, conversion, field service, training, and demonstration activities at both shop and customer/field locations. Service Technicians are required to travel as scheduled for work at offsite locations. They also perform tasks related to toolbox fabrication, inventory, and provide backup support to other positions.
Description of Duties
Repair/Service Work: Inspects and repairs tools both in the shop and the field. Performs in-house calibration.
Field Service Work: Travels (up to 40% of the time) to customer sites and offshore to operate tools on applications.
Computer/Database Work: Enters repair information into the computer, creates service reports, tracks parts.
Toolbox Fabrication: Modifies and prepares toolboxes for tool kits, including painting and decals.
Booth Shipments: Packs/unpacks tools for trade shows.
Inventory: Keeps records of inventory used for repairs, assists with physical inventory counting.
Phones: Answers calls and provides customer service.
Training and Demonstration: Travels to perform training, demos, and support sales activities.
Conversions: Performs product conversions as required.
Work Expectations and Responsibilities:
Timely, accurately, and efficiently carry out duties
Perform work in a logical, skillful manner
Work independently, follow instructions, maintain quality
Work in a team environment, maintain professionalism
Regular attendance and safe work practices
Physical & Mental Fitness
Ability to perform physical duties, lift 50 lbs unassisted